Privacy Policy

KDDI Research, Inc., recognizes the importance of personal information and has adopted the following privacy policy to ensure that it observes laws and regulations.

We acquire and use customers’ personal information to the extent necessary for our business. In addition, we make clear the purpose of obtaining personal information and obtain the consent of the information owner (principal,data subject) before acquiring special care-required personal information. We take action in organizational, personnel, physical and technical safety while managing risks such as unauthorized access destruction, tampering and leaks involving personal information. We follow our own action plan, based on laws and regulations concerning personal information protection and on our information privacy statement. To ensure the appropriate use and protection of personal information, we constantly review our action plan.

April, 2021 Revised

Acquirement, Use, and Purpose of Your Personal Information

KDDI Research, Inc., and this site care about your privacy. It is not necessary for you to provide us your personal information when you browse our site. Even though, some of our site request your contact information (your name, email address, etc...), your business information(company name, phone / fax number, shipping address, your main business area, etc...) to the extent necesarry to our internal purpose such as providing you our product support, and responding adequately to our product trouble you might have, etc..

Control and Security of Your Personal Information

KDDI Research, Inc., take highly security measure to protect your personal information we acquire from loss, misuse, unauthorized access. We might commission management and operation of this site to subcontracting company for enriching service. In doing so, we carry out that the subcontracting company also manage your personal information accurately and to protect them from loss and unauthorized access.

KDDI Research, Inc., does not disclose your personal information to third parties other than subcontracting company without your consent. However, we might disclose your personal information when laws and public institutions (such as court and police department) request us to disclose.

Deletion of Personal Data

When the purpose of use has been achieved or when the purpose of use has not been achieved but the business predicated on the purpose of use has been discontinued, KDDI Research Inc.,deletes the personal data concerned without delay. However, KDDI Research Inc., may use the personal information within the range of the purpose of use after termination of the various agreements with the customer.

Requests Disclosure of Personal Data

KDDI Research Inc., will respond without delay to requests from a customer or their agent for disclosure of relevant personal data, except in the following cases.

If there is a possibility of damaging life, body, property, or other rights or interests of the customer or any third party;
If there is a possibility of significantly interfering with proper operation of our business; or.
If it may violate laws or regulations.

For inquiries about personal information disclosure, contact us at the following location:

Response to Other Matters Concerning Personal Data

(1)Revision, etc. (revision, addition, deletion, stoppage of use, and stoppage of provision to third parties) of personal data

If requested by a customer or his/her agent to make a revision, etc. of relevant personal data, KDDI Research Inc., will conduct an investigation without delay. KDDI Research Inc., will promptly perform the revision, etc. if the results of the investigation determine that the relevant personal data is incorrect, the information retention period has expired, or the handling of the information is inappropriate.

(2)Notification of purpose of use

If requested by a customer or his/her agent to provide notification of the purpose of use of the personal information, KDDI Research Inc., will provide notification without delay, except in the following cases:

When the purpose of using the specified personal information is already clear to the customer;
When provision of the notification poses a threat to the life, physical body, property, or other rights and interests of the customer or a third party;
When provision of the notification poses a threat to the rights or legal interests of our company; or
When we are required to cooperate with national institutions or local authorities in the execution of affairs prescribed by law, and when provision of the notification may constitute a hindrance to the execution of such affairs.

(3)Complaints on the handling of personal data

KDDI Research Inc., will, in an appropriate and timely manner, respond to complaints regarding the use, provision, disclosure or revision of personal data, or other complaints regarding the handling of personal data.

For inquiries about personal information disclosure, contact us at the following location:

Please note that KDDI Research Inc., are unable to accept any of the above requests made in person at our office.

The experiment using driving recorder footage

(1)About video recording in care transportation routes

For about three weeks from March 5, 2020 to March 27, 2020, we maked investigations into the status of the care transportation routes using the drive recorders.The video taken is for the purpose of understanding the problems of the care transportation, and does not identify the residents who are traveling.

Data acquisition areas: Tokyo (mainly Ota-ku), Japan
Number of vehicles for data acquisition: 1 vehicle
Period of data acquisition: Mar. 5, 2020 to Mar. 27, 2020
Storage period of video data: Three years after data acquisition
Contact address: care_service(at)list.kddi-research.jp

(2) About image recording for blocking prediction experiments

KDDI Research, Inc. studied the advanced 5th generation mobile communications System (5G system). For this purpose, we will take images for the following:

Image acquisition areas: Two locations on public roads in Chofu City, Tokyo, Japan
Period of image acquisition: Approximately 3 days in late January 2021
Target：People, vehicles and etc.
Purpose：A study for predicting blockage of radio waves (millimeter waves) by people, vehicles and etc.
Abstraction data：Motions of people and vehicles (They does not contain identifications of their private.)
Image usage period：Within 3 years　(If we keep the video more than 3 years, they will be processed not to identify private.)
Publication of image：When releasing the image, we will mosaic the image so that the person cannot be identified.
Contact address: swg-info(at)list.kddi-research.jp

Also, the video data will be handled confidentially according to our privacy policy. If we provide them to the outside or for use in a presentation, we will pixelate the data so that the faces of passersby cannot be recognized.

* Data acquisition areas, number of vehicles and period of data acquisition may be added in the future. It will be announced in our homepage once decided.

Changes to This Privacy Policy

KDDI Research, Inc., have the right to change this privacy policy when it is appropriate to do so. When such change occure, we will post on this web site with the date of updated recorded. Please revisit this page when you provide any of your personal information.